Dispute resolution

Please answer all sections of the form to the best of your knowledge. Any missing or incorrect information may cause delays in handling your case. There is no need for you to seek legal advice in order to use the FMB’s ADR service.

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Dispute confirmation

We will only use the information provided in this form to determine whether the dispute meets our criteria. We will not accept any further documentation by any other method.

Are you applying for Conciliation?

Yes

Please confirm you have read and understand the following:

I am applying for conciliation under the FMB’s Conciliation Scheme.

I have already tried to resolve this matter through negotiation with the builder.

have read and understood the terms and conditions laid out at the start of this form

I understand that conciliation is a confidential and without prejudice process in which the conciliator acts as a neutral third party to assist us in working towards a negotiated agreement.

I understand that the information given to the conciliator during the process will be confidential unless I permit it being shared with the other party.

I understand that any agreement is not binding unless written down in an Outcome Statement and signed by both parties, and the parties remain in control of the decision to settle and the terms of resolution.

The conciliator does not act as a judge or arbitrator, however, should we be unable to reach an agreement, the conciliator may recommend a solution to the dispute.

I believe that the facts as set out in this form are true to the best of my knowledge

Please confirm you have read and understand the following:

I do not wish for the FMB to attempt conciliation in this case.

I do wish to notify you of the member’s conduct which I believe to be breaching FMB’s Code of Conduct.

I believe that the facts as set out in this form are true to the best of my knowledge

Do you consent to the FMB sharing the contents of this form with the member?

Yes

If you do not consent to FMB sharing the contents of the form with the member, we will not be able to undertake conciliation, or any investigation of the members conduct. In that case we will keep the matter confidential, and will use it only for membership monitoring purposes.

Data Protection

The FMB will treat the personal information contained in this form carefully, and it will only be shared with third parties where this is required in order for us to provide the Conciliation Service to you. We may need to share your information with third parties, such as CEDR, Trading Standards, or members of the FMB’s Standards Committee. See further information on the FMB’s Privacy Policy or request a copy from us via email or phone at 0113 201 4263.

We cannot accept any additional supporting information. We will only use dispute details included in this form. Any other information will be disregarded. We may request further documentation at mediation stage only.

By ticking the checkbox and submitting the form you are digitally signing this form.

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